Our flagship boutique is located in New Delhi.

Luxoro Formello
E-21, South Extension II Market
New Delhi – 110049
Open all 7 days — 11:00 AM to 8:30 PM

Landmark - Below Starbucks

Here you can try sizes, explore collections, and receive personalised assistance.

All our shoes are handcrafted in India at M/S Chhatwal & Sons, using European shoemaking techniques.

Our leather sourcing, last development, and design direction are led from Spain.

We rarely run sales.

Occasional offers — such as PREPAY discounts or seasonal clearances — are shared only on our newsletter and WhatsApp VIP list.

Yes, digital gift cards are available for gifting.

Our men’s shoes follow EU sizing.

If you are between two sizes, go half a size down for loafers and true to size for lace-ups.

Women’s shoes follow UK/India sizing.

If you are between sizes, we recommend going up by half a size.

Men’s: Standard D

Women’s: Standard B

Premium leather will feel slightly snug during the first few wears.

It softens and conforms to your foot within 2–3 wears.

• Every pair features:Supple calf leather
• Cushioned footbedsOur proprietary Alivio Construction (Blake-style flexibility)
• Hand-finished uppers
• Breathable leather linings

Full-grain leather, fine suedes, hand-painted patina leathers, and LWG-certified hides where applicable.

• All orders shipped in India include: Dual dust bags
• A shoehorn
• Care cream (for leather styles)

Yes. We deliver to most serviceable PIN codes in India.

Standard shipping is free across India.

For ready stock:
3–5 business days for dispatch, plus transit time.

For made-to-order styles:
5–6 business days for crafting, plus delivery.

TRACK ORDER LINK - STATUS ENQUIRY

Fill out the Returns/Exchange Request Form on our website, or contact support.

We will share approval along with return instructions.

Once we receive and inspect the returned product, refunds take 7–10 business days to reflect.

No. Returns must be approved through our system before shipping the item back.

Yes. Exchanges are allowed once, provided the pair is unused and in original condition.

• Use a horsehair brush for smooth leather
• Use pigmented cream for patina leather
• Use a suede brush for suede and nubuck
• Avoid direct sunlight and heat
• Store in dust bags when not in use

Use shoe trees (or tissue stuffing) to maintain shape and reduce creasing.